QUESTION FROM sandy_92766

not sure how to open my majestic gas fire place door to clean the glass

ANSWER FROM POLICY-Wizard™

Dear sandy_92766:

If you look on page 25 of this online guide, it explains how to open the glass of one model of Majestic Gas Fireplace:

http://www.cfmcustomercare.com/elements/uploads/files/Manual_BDHT36majestic_EN.pdf

However, if you go to this page:

http://www.cfmcustomercare.com/content/manuals/index.cfm

you can select the exact manual for your particular model of fireplace from Majestic.

Hope this is helpful.
Home-Wizard.com

QUESTION FROM Colleen

I have a Majestic Fireplace, model 36BDVR. It is a builder model. I need to clean the glass however I do not know how to remove the glass. How does the glass come off?

ANSWER FROM POLICY-Wizard™

Dear Collen:

I'm not familiar with the particular Majestic model 36BDVR. But here is a link to the Majestic website that shows the operating manuals for the fireplaces that they manufacture: http://www.majesticproducts.com/index.asp?rgn=USA&nav=Y&pag=support/specs.asp

I didn't see the 36BDVR model listed. Is the 36BDVR possibly an older model? There is a contact page on their website, and also a local dealer locator. And you can contact them to find out specifically how to remove, clean and properly re-install the glass on this particular model of fireplace.

Hope this is helpful.
Home-Wizard.com