QUESTION FROM Joe

we just had the blower on the fan of our gas fireplace replaced. Howerver, after one day of working the blower does not circulate warm air into the room.
Also the thermostat that is controlled by a dial has stopped working.WE just paid $800 to have the blower replaced--are these problems connected--or do we now need a new thermostat?
Your advice would really be appreciated.

ANSWER FROM POLICY-Wizard™

Dear Joe:

To understand your problem better, I'll need to ask you a couple of questions:

1) When you say that the blower on your gas fireplace "does not circulate warm air into the room", do you mean that the blower is not blowing strong enough? Or is it not turning on at all?

2) When you say "the thermostat . . . has stopped working", do you mean that when you turn the dial all the way up, that your fireplace doesn't turn on? Or is it just the blower that does not turn on?

3) Have you checked the fuse or circuit-breaker for your blower / fireplace?

Just let us know about these, and then we can help you further.

Home-Wizard.com

FOLLOW-UP FROM Joe

Thank you so much for you reply to our problem.

The blower does not seem to be turning on at al although it did work for about a day after the new one was installed on Monday of this week-the thermostat also does not turn on even when it is turned all the way up-

we checked all the circut breakers but can't find one that doesn't seem to be working-a technician from Direct Energy is on the way over here and hopefully it is only a circut breaker-but we don;t know where the breakers for the fireplace are-we just paid Direct Energy almost $900 to have the blower replaced.

Thank you for answering

FOLLOW-UP FROM Joe

Thank you, problem solved

The techincian that installed the blower had unplugged the fan for his light and he forgot to put the plug back in after he had finished testing and checking his work.Phew-glad that's taken care of.

Much appreciation for your trying to solve our problem.

I am bookmarking you in case of future problems. Good to know that you are "nearby".

Happy Holidays.

ANSWER FROM POLICY-Wizard™

Joe:

Glad to hear that your problem is resolved. I had the feeling that somehow your unit wasn't getting power.

Just let us know if we can help you in the future.

Regards,
Home-Wizard.com

FOLLOW-UP FROM Joe

Its great to know that you are available.

Sincere appreciation for your taking the time to reply to our problem.

You are bookmarked!

Thank you and happy holidays.