QUESTION FROM HVACgirl

I have a GDS50 Napoleon fireplace insert and a Regency P-36 fireplace insert. Both run on propane. Both are 9 years old and the pilot light was on both this morning. I cleaned them as I do each September, and now the pilot won't stay on for either. I am convinced based on my internet searches that this is a thermocouple problem.

Can you explain to me how to remove the thermocouple (esp. on the Regency) ?

Also, where can I find a replacement? Both of these companies require you to be a dealer in order to buy from them.

ANSWER FROM POLICY-Wizard™

Dear HVACgirl:

Yes, because your gas fireplace is running on propane, it will tend to burn up thermocouples much faster than if you were running on natural gas.

None of here at Home-Wizard have been trained on either Napoleon or Regency gas fireplaces, so unfortunately we cannot advise you on the procedure for replacing their thermocouples.

However, what I've done personally, is that I hired someone to replace the thermocouple who had agreed to allow me to watch them do it (so that I could do it myself in the future), and then they brought out several extra thermocouples with them which they sold me.

Hope this is helpful.
Home-Wizard.com